FAQ'S

🛍️ Product Information

Q: What makes Riverland Organics products unique?
A: We provide 100% natural, premium-quality superfoods like Chia Seeds, Moringa Powder, and Himalayan Shilajit — free from additives, fillers, or chemicals.

Q: Is your Shilajit authentic and lab-tested?
A: Yes, our Shilajit is ethically sourced from the Himalayas and lab-tested to ensure purity and safety.

Q: How should I consume Chia Seeds and Moringa Powder?
A: You can mix 1 teaspoon in smoothies, water, yogurt, or sprinkle on salads for added nutrition.

🚚 Shipping & Orders

Q: How long will my order take to arrive?
A: We deliver across Pakistan in 2–5 business days.

Q: Do you offer Cash on Delivery (COD)?
A: Yes, COD is available on all orders nationwide.

Q: Can I track my order?
A: Yes, you’ll receive tracking details by SMS or email once your order is shipped.

🔁 Returns & Support

Q: What if my product arrives damaged?
A: Please contact us within 24 hours along with a photo — we’ll replace it or refund you immediately.

Q: Can I return or exchange a product?
A: Since we sell consumables, returns are only accepted in case of a damaged or incorrect item.

⚠️ Usage & Safety

Q: Are your products safe for everyday use?
A: Yes, all products are safe when used as directed. If you are pregnant, nursing, or on medication, consult your doctor.

---

Still have questions?
👉 Contact us via Contact Us page